No physical shipment: Wexley Pro is software. After a successful Monthly or Annual trial signup or completed purchase, the applicable entitlement is normally made available to your Wexley account electronically.
1. How delivery works
- Choose Monthly, Annual, or Lifetime and complete secure checkout. Eligible first-time customers begin Monthly or Annual with one shared seven-day free trial.
- Stripe confirms the trial signup or transaction and sends the applicable confirmation or receipt to the email provided at checkout.
- The trial or purchase entitlement is associated with your Wexley account through our billing and entitlement systems.
- Sign in to Wexley Pro with the matching account to activate your access.
Activation is normally immediate after successful trial signup or payment, but security reviews, payment authorization, service interruptions, or mismatched account information can cause a delay.
2. What is delivered
Your plan delivers a personal software license and account entitlement for the Wexley Pro iPhone and iPad application. Monthly and Annual provide the same access during an applicable trial and each paid subscription term. The Lifetime plan provides access under the definition and limits in our Terms of Service.
No printed book, physical media, publishing-service account, ISBN, printing credit, retailer listing, distribution service, or third-party platform fee is included unless a specific offer expressly says otherwise.
3. Device and software requirements
Wexley Pro requires a compatible iPhone or iPad running iOS or iPadOS 17 or later. Results can vary by device model, available memory and storage, operating-system version, manuscript size, thermal conditions, and enabled features.
Unless expressly announced, Wexley Pro is not represented as a native Android, Windows, or Mac application. The App Store listing provides the controlling compatibility requirements for each available release.
4. Internet and local operation
An internet connection is required for website checkout, initial sign-in, entitlement activation, App Store purchase restoration, and occasional account or license verification. Core authoring, Local Intelligence, Preview, and supported export functions are designed to operate on the device without sending the manuscript to Wexley.
Continue Offline may be available when local work already exists and the access boundary permits it. Wexley does not provide manuscript cloud sync. Apple-managed device backup or migration may include eligible app data according to Apple and device settings, but restoration is not guaranteed.
5. If access does not appear
First confirm that payment completed, that you are using the same email or account associated with the purchase, and that the app and operating system are current. For an App Store purchase, use Restore App Store Purchases. For a website purchase, refresh access or sign out and back in if those options are available.
If access still does not appear, email support@wexley.pro with the purchase email, receipt or transaction number, device model, and app version. Do not send a complete manuscript unless support specifically asks for a small example and you choose to provide it.
6. Publishing output
Wexley delivers software access, not guaranteed acceptance by a retailer, distributor, printer, or publishing platform. You are responsible for reviewing generated files and meeting the current requirements of the service where you intend to publish.